This Privacy Policy describes how personal information is collected, used, and protected when you visit and use this website. This Privacy Policy applies only to information collected through https://optimasupport.ca/.

This Privacy Policy will explain the following:

• What personally identifiable information is collected through this website, how it is used, and who it may be shared with
• What choices are available to you regarding the use of your personal information
• The security measures used to protect against misuse of your information
• How you can correct or update inaccurate personal information

Information Collection, Use, and Sharing

To access certain features of this website, you may be required to complete a registration form. During registration, you may be asked to provide certain personal information, such as your email address or phone number. Your activity on this website may also be recorded and stored within an internal database.

This information is collected so that we can contact you regarding products, services, or real estate-related information you have expressed interest in through this website.

We are the owners of the information collected on this website. We only have access to, and collect, personal information that you voluntarily provide through forms, email, or other direct contact. We do not sell or rent your personal information to anyone.

We use your information to respond to you and to address the reason you contacted us. We do not share your information with third parties outside of our organization except where necessary to fulfill your request (for example, working with a real estate lawyer or other service provider involved in your transaction).

Unless you request otherwise, we may contact you in the future via email to provide updates on services, new offerings, promotions, or changes to this Privacy Policy.

This collection and use of personal information is intended to comply with applicable privacy laws, including the requirements of the Personal Information Protection Act.

Your Access to and Control Over Information

You may opt out of future communication from us at any time.

At any time, you may contact us using the email address or phone number listed on this website to:

• Request access to any personal information we have about you
• Request corrections or updates to your personal information
• Request deletion of your personal information
• Ask questions or express concerns regarding our use of your information

Information Sharing with Real Estate Boards

You acknowledge and agree that the personal information you provide may be collected, used, or disclosed, including being shared with applicable real estate boards, MLS^® providers, or related organizations for auditing, compliance, or legal purposes.

Security

We take reasonable steps to protect your personal information.

When you submit sensitive information through this website, your information is protected both online and offline.

Where sensitive information is collected, it is encrypted and transmitted securely. You can verify this by looking for a lock icon in your browser address bar and confirming that the webpage address begins with https.  

We also protect information offline. Access to personal information is limited only to individuals who require it to perform specific job-related duties (such as customer service or account support). The computers and servers used to store personal information are maintained in a secure environment.

Contact Us

If you believe we are not complying with this Privacy Policy, or if you have any questions about our privacy practices, please contact us using the contact information listed on this website.

Email us at: [email protected]